We're here to help

Wood that is hard.
Service that is easy.

Questions about an order, our products, or something custom? Reach out. We'll get back to you within one business day.

Phone
Answered during business hours · Voicemail monitored daily
Email
Typically within 24 hours
Location
Mashpee, MA 02649
Cape Cod — shop only, no storefront (...yet)
Get in touch
Send a message

We'd love to hear from you

We typically respond within one business day. For urgent order issues, give us a call.

Policies & Info

Good to know

01Shipping

Boards from our Single Edition collections (Board Singles, Top of the Block) are inspected and touched up before being carefully packed and shipped to you. Please expect a 2–3 business day handling time for standard orders. If able, we'll expedite handling on orders upon request, or by assumption if you purchase expedited shipping.

Custom boards are built-to-order and will require more processing time. For build times on custom boards, refer to the product page or contact us.

Shipping is free over $50 to the continental US. Otherwise, a shipping fee will be provided at checkout.

02Custom Orders & Requests

Our standard lineup of custom, build-to-order boards are included in the Wooded Designs collection. Otherwise, we are happy to entertain requests and custom orders for cutting boards as capacity permits.

Please contact us via the form, email or phone to discuss a custom project.

03Returns & Warranty

We offer a 90-day hardware warranty on our wood boards, and 30 days for our other products, in the event that they are defective. For boards, defects include issues like cracking, significant warping and other issues that impair the functionality of the board. This does not include damage from neglect, water/liquid or dishwasher damage.

Please note, due to the sensitivity of food-contact wood surfaces and consumable waxes, we can't accept returns for other reasons.

We stand by the quality of our products and craftsmanship. If you have an issue, contact us and we will work to make it right.

04Board Care

Your board arrives finished and ready to use. After washing, simply dry it upright and re-oil periodically with a food-safe mineral oil or our Jack Wax Rapid Rub.

Never submerge your board in water or put it in the dishwasher. Avoid prolonged exposure to moisture on one side — it can cause warping. With a little care, your board will last for decades.

Ready to find your board?

Browse our Single Edition collection or build one exactly the way you want it.