Wood that is hard.
Service that is easy.
Questions about an order, our products, or something custom? Reach out. We'll get back to you within one business day.
We'd love to hear from you
We typically respond within one business day. For urgent order issues, give us a call.
Good to know
01Shipping
Boards from our Single Edition collections (Board Singles, Top of the Block) are inspected and touched up before being carefully packed and shipped to you. Please expect a 2–3 business day handling time for standard orders. If able, we'll expedite handling on orders upon request, or by assumption if you purchase expedited shipping.
Commissioned pieces are crafted to order and will require more processing time. We quote an honest timeline up front when we design the piece with you.
Shipping is free over $50 to the continental US. Otherwise, a shipping fee will be provided at checkout.
02Commissions & Requests
Want a board designed just for you? Start with our commission form — tell us what you're imagining and we'll design the piece with you, quote it up front, and craft it in our Cape Cod shop.
You can also reach us via the form here, email, or phone to discuss a commission.
03Returns & Warranty
We offer a 90-day hardware warranty on our wood boards, and 30 days for our other products, in the event that they are defective. For boards, defects include issues like cracking, significant warping and other issues that impair the functionality of the board. This does not include damage from neglect, water/liquid or dishwasher damage.
Please note, due to the sensitivity of food-contact wood surfaces and consumable waxes, we can't accept returns for other reasons.
We stand by the quality of our products and craftsmanship. If you have an issue, contact us and we will work to make it right.
04Board Care
Your board arrives finished and ready to use. After washing, simply dry it upright and re-oil periodically with a food-safe mineral oil or our Jack Wax Rapid Rub.
Never submerge your board in water or put it in the dishwasher. Avoid prolonged exposure to moisture on one side — it can cause warping. With a little care, your board will last for decades.
Ready to find your board?
Browse our Single Edition collection or commission one exactly the way you want it.